Legal

Privacy Policy

Last updated: June 19, 2026

Palkan Marine Services Private Limited (“Palkan Marine”, “Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit https://palkanmarine.com (the “Website”).

By using our Website, you agree to the practices described in this Privacy Policy.

1. Information we collect

We may collect the following information when you use our Website:

Personal information. When you contact us or submit an enquiry through our contact or careers forms, we may collect:

  • Name
  • Company name
  • Email address
  • Phone number
  • Subject
  • Message or requirement details
  • Any other information you voluntarily provide

Technical information. Our Website and hosting servers may automatically collect:

  • IP address
  • Browser type
  • Device information and operating system
  • Pages visited and date/time of visit
  • Referring website
  • General website-usage statistics

2. How we use your information

We use your information to:

  • Respond to enquiries and provide quotations or requested information
  • Communicate with you regarding our services
  • Improve our Website and client experience
  • Maintain Website security and detect or prevent fraudulent or malicious activity
  • Comply with applicable legal and regulatory obligations

We do not sell your personal information.

3. Cookies

Our Website may use cookies and similar technologies to operate the site, improve your experience and analyse traffic. You can manage or disable cookies through your browser settings, although some features may not function correctly as a result. For full details, see our Cookie Policy.

4. Google Analytics

Where enabled, our Website uses Google Analytics to understand how visitors use the site (for example pages visited, time spent, device and browser type, and approximate geographic location). This information is used only for website analytics and improvement. You can learn more about Google’s privacy practices at policies.google.com/privacy.

5. Contact & careers forms

Information submitted through our forms is used solely to respond to your enquiry or application, or to provide requested business information. We implement spam-prevention and security measures to protect our Website and users from abuse.

6. Data security

We take reasonable administrative, technical and physical measures to protect your information against unauthorised access, disclosure, alteration or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data sharing

We do not sell, rent or trade your personal information. We may share information only where:

  • required by law or legal process;
  • necessary to establish, exercise or defend our legal rights; or
  • we work with trusted service providers who assist in operating our Website or business communications, subject to appropriate confidentiality obligations.

8. Data retention

We retain personal information only for as long as necessary to:

  • respond to enquiries;
  • fulfil the business purposes for which it was collected;
  • meet legal and regulatory requirements; and
  • resolve disputes.

When no longer required, information is securely deleted or anonymised where appropriate.

9. Third-party websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites, and we encourage you to review their privacy policies before providing personal information.

10. Your rights

Subject to applicable law, including India’s Digital Personal Data Protection Act, 2023, you may have the right to:

  • request access to the personal information we hold about you;
  • request correction of inaccurate or incomplete information;
  • request deletion of your personal information where applicable;
  • withdraw consent where processing is based on consent; and
  • raise privacy-related concerns or grievances.

To exercise any of these rights, please contact our Grievance Officer using the details below.

11. Grievance Officer

In accordance with applicable data-protection law, you may contact our Grievance Officer with any questions, requests or complaints regarding your personal information:

We will acknowledge and address valid requests within a reasonable timeframe as required by law.

12. Children’s privacy

Our Website is intended for business and commercial use. We do not knowingly collect personal information from children under the age of 18. If we become aware that such information has been collected, we will take appropriate steps to remove it.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements or Website functionality. The updated version will be posted on this page with a revised “Last updated” date.

14. Contact us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

Palkan Marine Services Private Limited